EIS IS COMMITTED TO YOUR PRIVACY

All of us at EIS® are committed to keeping any personal information secure and to using it only as you allow us to do so. Your trust is extremely important to us and we value your commitment to EIS. Please take a moment to read our Privacy Policy below.

• We will safeguard all personal information. All employees with access to personal information are screened and trained. All computer systems utilize customary industry security standards and are monitored by trained professionals. Within the European Union all personal information is respected by the EU Directives, and within Italy they are dealt with according to the Italian Law 675/31st December 1996
  
  
• We will limit collection to only the information required to participate on EIS® trips. This information includes: name, address, date of birth, telephone number, e-mail address, gender, and emergency contact name and phone number. We will also collect credit card information when payments are made by credit card.
  
  
• We will collect all information explicitly. For example, through electronic and paper forms. We do not use Internet cookies to collect personal information. We do use cookies to keep track of customers during their visits to this site so that they do not have to enter their user name and password for every screen. Users who reject cookies may still use the site, but their use may be limited.
  
  
• We will not reveal personal information to any third party except: 1) when necessary to make a travel arrangement or procure a service that is part of an EIS® trip; 2) when required by law; or, 3) when an adult customer has agreed to the disclosure or has previously been informed by disclosure or agreement. We will not disclose information about children.
  
  
• Whenever we hire other organizations to provide support services we require them to conform to our privacy standards.
  
  
• We attempt to keep customer information complete and accurate. We collect information directly from our customers and make every effort to maintain the accuracy of that information. Parents and guardians must review and correct all personal information about their children by contacting EIS®.
  
  
• We must have personal information to arrange EIS® trips. Anyone wishing to delete their personal information will necessarily cancel their participation on the EIS® trip and will be subject to the normal EIS® cancellation policies. Simply contact your group leader or EIS® to cancel your trip and delete your information.

If you have any questions or concerns about the EIS® Privacy Policy, please contact us at

EUROPEAN INCOMING SERVICES, USA
42 Chauncy Street #10
Boston, MA 02111
Telephone: + 617-227-2910
Fax: + 617-227-7251
Toll Free: +1 800 443 1644

EUROPEAN INCOMING SERVICES, ITALY
Via Monterone 2
Rome, Italy 00186
Telephone: + 39 06.68.77.051
Fax: + 39 06.68.80.69.45
Toll Free: 00 800 EISTOURS